The starting point is the conversation, not the syringe. Most first consultations at Silk involve more talking than treating, and a meaningful number end without anyone being treated that day. Shontelle is comfortable saying not yet, or not this, or come back in six months and we will look again.
The aim is your face looking like your face on a good day. Not a version of your face that was popular five years ago, and not someone else's proportions on your bone structure. That means conservative dosing, considered placement, and a willingness to under-treat the first time so the second appointment can refine rather than correct.
When a treatment is not the right answer, Shontelle says so. If the right answer is a surgical referral, she will name it. If the right answer is good skincare and time, she will say that too. The clinic earns its reputation on what it declines as much as on what it performs.
Her treatment philosophy is restraint. Enough, precisely placed, and no more. The compliment she most likes her clients to hear is “you look great”, never “what have you had done”.